Size and weight
- Individual parcels can weigh up to 30kg
- Parcels can be up to 1.5 metres in length and have a maximum volume of 220 litres
- Parcels over 220 litres or 1.5m length on this service will be subject to a surcharge. Larger items are welcome on our 2 day large delivery service.

Features
- We deliver our expressAM service to the majority of UK destinations 5 days a week
- Weekend services option available
- Tracking from sending to delivery for the customer and recipient
- In-flight delivery options providing your customers with more control
- Photo on delivery and GPS location of the parcel can be viewed online
- SMS/email notification messages are sent on the day of dispatch and the day of delivery to keep your customers updated on their delivery

Options
- Signature on delivery
- Local collect provides the recipient the option to Click and Collect from a local Post Office
- Our age verification process lets us validate proof of your age; it's a service used to send items that can only be delivered to a recipient who is aged 18 and over
- Safeplace allows your customer to nominate a safe place to leave their delivery if they are not in

“Parcelforce Worldwide's prompt delivery and good service is critical to our business.”
Rowcliffe — Milton Cowan, Managing Director
Things to know before you send
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Compensation, terms and conditions
Compensation
Delivery time is guaranteed. If your parcel doesn’t arrive by the stated time, we’ll refund 100% of the delivery cost and we also cover you against loss or damage up to £150 as standard.
Find out more
Terms and conditions
Terms and conditions for retail customers
Please see our terms and conditions for retail customers here.
Terms and conditions for account customers
Please find our terms and conditions for account customers here. If you have any questions about the terms and conditions please speak to your account manager.