Receiving a parcel
Discover flexible and secure ways to receive parcels parcels Parcelforce and Royal Mail
Track an item with Parcelforce and Royal Mail
You can now track your Parcelforce and Royal Mail deliveries in one place with Royal Mail Track and Trace
Please note tracking items online with us has changed
Parcelforce customers should now track all their UK and international deliveries on the Royal Mail website. Simply click ‘Track an item’ and you’ll be redirect to Royal Mail Track and Trace.
Make it simple to receive your parcels
Track a delivery
Track parcel deliveries in the UK and overseas with Royal Mail Track and Trace.
Out when we tried to deliver?
Missed your parcel and need it redelivered? Arrange a redelivery here.
Received a fee to pay card?
Pay customs charge fees for your deliveries online with Parcelforce and Royal Mail.
Need help tracking and receiving parcels?
Tracking help
If you’ve sent a parcel with us, find out how to check in on its status and keep track of its UK or international delivery journey.
Receiving help
Explore services for sending items from the UK to destinations worldwide
Parcelforce Worldwide & Royal Mail: Giving you more ways to send
Access both Parcelforce and Royal Mail services and discover more ways to send, track and collect your parcels in the UK and overseas.
Reasons to trust us in the UK and Worldwide
You can trust Parcelforce and Royal Mail to deliver your parcels at home and abroad with the same care you would yourself
A trusted carrier
Feet on the street
Guaranteed delivery times
Inclusive compensation cover
Service updates across our network
Find out if there are any disruptions or delays to our delivery services across the Parcelforce and Royal Mail network.
Introducing our new app
Keep tabs on your deliveries and discover new services at your fingertips with our new app. Access your new Royal Mail account and manage all your Parcelforce and Royal Mail deliveries together in one place.
