Size and weight
- Individual parcels can weigh up to 30kg
- Parcels can be up to 1.5m in length and have a maximum volume of 220 litres. Parcels over this size will be subject to a surcharge

Features
- We deliver our weekend services to the majority of UK destinations
- Options to choose from expressAM or express24 services
- Tracking from sending to delivery for the customer and recipient
- In-flight delivery options providing your customers with more control
- Photo on delivery and GPS location of the parcel can be viewed online
- SMS/email notification messages are sent on the day of dispatch and the day of delivery to keep your customers updated on their delivery

Options
- Signature on delivery
- Our age verification process lets us validate proof of your age; it's a service used to send items that can only be delivered to a recipient who is aged 18 and over
- Safeplace allows your customer to nominate a safe place to leave their delivery if they are not in

Things to know before you send
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Compensation, terms and conditions
Compensation
We provide 50% delay cover for our express24 weekend service and 100% for the expressAM weekend service. Further compensation cover is available
Terms and conditions
Terms and conditions for retail customers
Please see our terms and conditions for retail customers here.
Terms and conditions for account customers
Please find our terms and conditions for account customers here. If you have any questions about the terms and conditions please speak to your account manager.