About Parcelforce Worldwide
From 1986 to present day, we have a long history as part of the Royal Mail Group and have been handling your parcels with speed and precision for decades. Read about our history, sustainability aims and partners below.
Our origins
Over 25 years in the making we’ve a long history as part of the Royal Mail Group, but in 1986 Royal Mail created a separate parcel function forming the foundations of the business we know today. In 1990 Royal Mail Parcels was rebranded to Parcelforce, along with a massive investment in IT and infrastructure with the introduction of online tracking and the construction our National and International sorting hubs.
Parcelforce Worldwide
Then in 1998 the business was rebranded to Parcelforce Worldwide. The last decade has seen us move into the express parcels market with further investment in technology which enables us to provide our exceptional quality of service.
Expanding our network
In 2013 we continued investing in the future of our business, enabling us to further enhance our network with 12 new and improved depots. Along with building a brand-new processing centre in the North West with industry leading technology; ensuring that we can continue to handle your parcels with greater speed and precision, so we are best placed to meet the rapid growth in demand within the express parcels market. Our Managing Director is Rob Fowler.
Key facts
- Covers 24,000 square metres and is a quarter of a mile in length
- Designed to handle 58,500 parcels per hour
- Scanning technology offering 270 degree bar code reading stations
- At peak times we take delivery of a fully loaded vehicle every 45 seconds
- On site learning resource centre adds to the development of our staff
- Covers 12,500 square metres
- Processes 35,000 parcels (import and export) per day to 240 countries and territories worldwide
- Handles more than 7 million parcels every year
- Overhead scanners and volumetric measuring technology assist staff in efficient sortation and fast processing
- A dedicated Inbound Customs Clearance team
- 11 'rapidscan' x-ray machines ensure that international regulations and tight security are always maintained
- A 14 acre site with room to expand
- Using the latest Vanderlande cross belt sorting equipment
- Designed to handle 13,800 parcels per hour
- Advanced camera technology for scanning, video coding and optical character recognition
SEPC is located in Hatfield
GLS
Parcelforce Worldwide is a GLS Network Partner. An unrivalled road-based European network for day certain guaranteed deliveries.
GLS consists of 23 parcel delivery companies covering 5 million kms in 42 countries across Europe. The network handles more than 1 million parcels every day with the aim of delivering over 98% of consignments on time.
With some 14,000 employees, over 700 depots and 41 hubs and a data capture aim of 100%, the GLS provides Parcelforce Worldwide with the most comprehensive delivery network and capability across Europe. Access to the GLS network is mainly through our Euro Priority Business service. Further information on GLS can be found on www.gls-group.eu
EMS
Parcelforce Worldwide is also part of the Express Mail Service (EMS) network, bringing together the experience and resources of postal services worldwide. With EMS we can offer our customers market-leading services around the globe through our globalpriority products.
EPG
Parcelforce Worldwide is also part of the E Parcel Group (EPG) network which is ideally suited for B2C & C2C deliveries across Europe, through the use of postal administrations.
The Network uses circa 400 Air & Road transport links daily to provide day certain guaranteed deliveries, which can be tracked from posting to final delivery, with over 12 million parcels handled annually within the network.
There are 24 Postal partners in the group, bringing together the experience and resources of postal services within Europe. Access to the EPG Network is mainly through our Euro Priority Home service.
Parcelforce Worldwide in Numbers
With our new relationship with Royal Mail, we now operate at unprecedented levels to thousands of customers worldwide.
A trusted carrier
Feet on the street
Depots across the UK
Delivering at scale
Parcelforce Worldwide & Royal Mail: Giving you more ways to send
Access both Parcelforce and Royal Mail services and discover more ways to send, track and collect your parcels in the UK and overseas.
Our policies and certification
Careers at Parcelforce Worldwide
Looking for a job that makes a difference? Whether delivering to doorsteps, part of our essential frontline network, or a key player in our head office, you'll help keep the UK connected.
If you have a ‘can do’ attitude and a passion for great customer service, we’d love to hear from you. Check out our current vacancies and find a rewarding role with Parcelforce.
