Strictly necessary cookies are used to enable the basic functions of this website like security. As these cookies are essential, they cannot be switched off. 

The Website uses strictly necessary cookies to:

• Identify you as being logged in to the Website

• Remember the goods and services you ordered when you get to the checkout page

• Remember things like information you've entered on order forms when you navigate to different pages during your session on the Website

• Remember things like service selections you have made which are essential for us to provide you with services you have requested

• Make sure you connect to the right service on the Website when we make any changes to the way the Website works

• Identify you as having consented to use of cookies on the Website

Functional cookies are used to remember information you provide when you browse the Website, as well as your choices. For example, they are used to store your user name, log in details and language preferences and any customisations you make to Website pages during your visit. They are necessary to provide features and services specific to individual users.

The Website uses functional cookies to:

• Remember settings you've applied (such as layout, text size, preferences and colours)

• Remember selections you have made (such as search functions and results, and goods and services)

• Apply customised content segments to individual users

• Apply users' individual service specifications (such as usage or credit allowance)

• Share information with partners to provide a service on the Website. The information shared is only to be used to provide the service, product or function and not for any other purpose

• Enable live help services, use of map and location services, video content for playback and site search functionality

Functional cookies we use on the Website

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Performance cookies allow us to update the Website to cater for user preferences and improve performance. They collect information about how the Website is used, e.g. which pages users visit most often and where error messages are delivered.

The Website uses performance cookies to:

• Provide statistics on how the Website is used (including selections that you have made, and goods and services that you have viewed, during your use of the Website)

• See how effective our adverts are

• Enable us to track and improve the Website by analysing visitor behaviour and results

• Improve the management and performance of tags on the Website

• To collect user opinions and feedback on the Website experience or products offered

Performance cookies we use on the Website.

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• Targeting or advertising cookies

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Adobe

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Bing

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Oracle

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Targeting and advertising cookies collect information about your browsing habits on the Website to make advertising both on the Website and other websites you subsequently visit relevant to you and your interests, to limit the number of times those adverts are served to you and to help measure the effectiveness of advertising campaigns and renumerate advertisers/publishers. These cookies collect information such as your visit on this website, the general location, date and time of visits, the pages viewed, time spent on our Website, and the websites visited just before arriving at our Website and where any events such as a purchase took place.

The Website uses targeting or advertising cookies to:

• Tailor advertising presented on the Website and other websites you visit based on your interests and behaviour

• Monitor and improve the effectiveness of our adverts

• Limit the number of times you are shown adverts

• Personalise your experience of the Website through targeted content and promotions

• Test changes in the Website’s design and layout to enhance your experience of using it

• Create a profile for you based on the products and services you’ve used or shown an interest in

• Share content with social media channels

If you have consented to targeting and advertising cookies and leave items in your shopping basket without completing your purchase, we may contact you to ask you about the reasons for abandoning your basket.  This informs our product development and is a part of our market research activities.  If you have previously opted in to receive marketing communications from Parcelforce, we may email you with details of the items you have left in your basket.  You can update your preferences at any time via your Royal Mail account.

You can find further information about how Google will use personal data, if you give consent on our sites or app, in Google’s Privacy and Terms site: https://policies.google.com/technologies/partner-sites

Targeting or advertising cookies we use on the Website.

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Adobe

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Amazon

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Bing

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LinkedIn

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Oracle

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Tealium

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YouTube

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