express24/48 Returns
Our returns service with delivery from the next working day or within two working days
Available with a business account
Send over 15 parcels a week? Start saving using this service with a business account.
Reliability you can trust
End to end tracking
Collection & Drop-off
Size and weight
- Individual parcels can weigh up to 30kg
- Parcels can be up to 1.5m in length and have a maximum volume of 220 litres. Parcels over this size will be subject to a surcharge
Features
- We deliver our returns service to the majority of UK destinations
- Options to choose from express24returns or express48returns services
- Tracking from sending to delivery for the customer and recipient
Options
- Enhanced compensation options available
Things to know before you send
Tracking your deliveries
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Compensation, terms and conditions
We provide 50% delay cover for express24 returns service. Further compensation cover is available.
Find out more
Terms and conditions for retail customers
Please see our Terms and conditions for retail customers here.
Terms and conditions for account customers
Please see our Terms and conditions for account customers effective from 31 March 2025. The information in this document sets out Parcelforce Worldwide's General Terms and conditions ("Terms and conditions"). If you have any questions about the Terms and conditions, please speak to your account manager.
